Emotional Intelligence and Nonverbal Communication

MINISTRY OF EDUCATION AND SCIENCE, YOUTH AND SPORTS OF UKRAINE TERNOPIL NATIONAL ECONOMIC UNIVERSITY UKRAINIAN-DUTCH FACULTY OF ECONOMICS AND MANAGEMENT Course Paper: Emotional Intelligence and Nonverbal Communication Done by: Nazar Diachun Supervised by: N.V. Batryn Ternopil – 2011 TABLE OF CONTENTS Introduction ...................................................................................................................................................3 PART 1. WHAT IS EMOTIONAL INTELLIGENCE............................................................................4 1.1. The Four Branch Model of Emotional†¦show more content†¦A clear and scientifically useful definition of emotional intelligence, however, is recognizeable because it takes the terms emotion and intelligence seriously. That is, the meaning of emotional intelligence has something specific to do with the intelligent intersection of the emotions and thoughts. For example: Emotional intelligence represents an ability to validly reason with emotions and to use emotions to enhance thought. A more formal define EI as the capacity to reason about emotions, and of emotions to enhance thinking. It includes the abilities to accurately perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth. Here is another definition: Emotional intelligence refers to an ability to recognize the meanings of emotion and their relationshi ps, and to reason and problem-solve on the basis of them. Emotional intelligence is involved in the capacity to perceive emotions, assimilate emotion-related feelings, understand the information of those emotions, and manage them. Emotion refers to a feeling state (including physiological responses and cognitions) that conveys information about relationships. 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